Help - Support - Contact Us

DIY Service – with a fancy, human component.

At the heart of it, we're people-people. And even though we've made things easy so you can take care of everything online, we're also here for you if you need us. Nights and weekend? Online service is your best friend. But during the day, Monday through Friday? Pick up the phone. Give us a call. That's why we're here. That's also why we created a page with plenty of questions (and answers).

"My Power is Out!"

Candles are romantic, but if you're experiencing a power outage, you need help. (This also applies to flickering lights, bright or dim lights, non-working guard light or other emergency.) Please call the Transmission and Distribution Utility (TDU) for your area, listed below.

Dallas/Ft. Worth and Surrounding Areas
Oncor Electric Delivery (888) 313-4747
Lewisville and North Texas
Texas-New Mexico Power Company (888) 866-7456
Houston and Surrounding Areas
CenterPoint Energy (800) 332-7143
Texas-New Mexico Power Company (888) 866-7456
South Texas
AEP Texas Central Company (866) 223-8508
Nueces Electric Cooperative (800) 632-9288
West Texas
AEP Texas North Company (866) 223-8508
Oncor Electric Delivery (888) 313-4747
Texas-New Mexico Power Company (888) 866-7456

Executive Feedback

Compliments, Comments or Complaints? Mail them to 4Change Executive Feedback, PO Box 660361, Dallas, Texas 75266-0361 or email your feedback. 

Questions about your Account?

Find super-speedy answers in our FAQ.

Wondering about Enrollment?

Wonder no more.
Check out the Enrollment FAQ's

If you have other feedback or questions, please don't hesitate to contact us.

Customer Care


4Change Energy
PO Box 660361 
Dallas, TX 75266-0361

Why 4Change?

  • Low Cost
  • Big-Hearted
  • No Hassles
  • No Worries

4Change Energy, Energy Service Companies, Irving, TX