At the heart of it, we're people-people. And even though we've made things easy so you can take care of everything online, we're also here for you if you need us. Nights and weekend? Online service is your best friend. But during the day, Monday through Friday? Pick up the phone. Give us a call. That's why we're here. That's also why we created a page with plenty of questions (and answers).
Candles are romantic, but if you're experiencing a power outage, you need help. (This also applies to flickering lights, bright or dim lights, non-working guard light or other emergency.) Please call the Transmission and Distribution Utility (TDU) for your area, listed below.
Compliments, Comments or Complaints? Mail them to 4Change Executive Feedback, PO Box 660361, Dallas, Texas 75266-0361 or email your feedback.
Find super-speedy answers in our FAQ.
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If you have other feedback or questions, please don't hesitate to contact us.
PO Box 660361
Dallas, TX 75266-0361
Helping Texans Pay Less and Do More.
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