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We've made it easy to handle everything about your account online 24/7, but sometimes you still need more information. If you need to pay your bill or view your electricity usage, you can do it all right here. Think you have a weird question? Trust us, we've heard it. And you can probably find the answer in our Frequently Asked Questions section.
Need to report an outage or fallen wire? To get faster service—and save your precious cell phone battery—please call your local Transmission and Distribution Utility (TDU) directly, listed below.
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Toll Free: (855) 784-2426
Mon - Fri, 7 am - 8 pm CST
Sat, 8 am - 5 pm CST
PO Box 660361
Dallas, TX 75266-0361
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