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*Data from customer satisfaction survey results of customers who had been with 4Change Energy more than 30 days.
We think 4Change Energy is a pretty great company—and our customers do, too! And while we would love to pat ourselves on the back, we’ll let some of our customer reviews do that for us.
Below is a list of some recent 4Change Energy reviews we’ve received via email, Facebook, and a customer satisfaction survey. Take a look!
This company seems amazing and I appreciate what you do for me. Often times we only hear about the negative things, but I think it's important that you know I appreciate your service, friendliness, reasonable rates, and down to earth attitude. More than anything, I appreciate the power you provide to this South Dakota boy's air conditioner here in Houston. Due to the power you provide to my AC, I'm sure Gold Bond sales have been cut in half. God bless you and keep up the good work.
A non sweaty, non chaffing, comfortable Tyler C.
“We had a few glitches with the new address and Angela and Esgar went ABOVE AND BEYOND to get someone out to the new property to get the electricity turned on. I spoke with Angela multiple times and Esgar once. Both took a personal interest and genuine caring attitude about my problem. This is by far the BEST customer service I have ever received from a utility company.
I just wanted you to know how very much I appreciated the extra help and I will remain a 4 Change Energy customer as well as share my great customer service experience with anyone I can.
Thanks again for the caring attitude and having reasonable rates.
I look forward to a long relationship with you guys.” - Kelly S.
“I recently became a 4Change customer for my new home when I moved to Dallas. Just last month, we bought a house to rent to my son and I changed the electricity in that house to 4Change. Not knowing that I had done that my son called to terminate his service in his apartment and change it to his new address. The result: chaos and some termination fees for both of us.
I called your customer service line and was connected to Angela. What I thought was going to be a nightmare became a pleasant experience. She took care of everything with great customer service skills.
So here I am—a happy 4Change customer…..and so is my son!” - Jan P.
*The survey includes data collected from customers over the last 12 months.
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